The Castlegate Prize

Privacy Policy

User Privacy and Data Protection

We are committed to safeguarding the privacy of our website visitors and users of our services. We will never sell, rent or otherwise distribute or make public your personal information.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Contact form and email links
Should you choose to contact us using the contact form on our ‘Contact us’ page or via email, the data will be collated into an email and received buy our devices using our GDPR compliant Google Business Suite (see 6.0 OUR THIRD PARTY DATA PROCESSORS).

The Castlegate Art Prize submission form
If you choose to submit a work of art for the Castlegate Art Prize the data will be collated into an email and received by our devices using our GDPR compliant Google Business Suite (see 6.0 OUR THIRD PARTY DATA PROCESSORS).

How we store your personal information

On This Website
If you submit an entry for the Castlegate Art Prize on our website your contact details will be also stored within this website’s database for a limited time only. This is currently the only occasion where personal data will be stored on this website.

What Other Data Do We Collect
When you make an enquiry via our contact form we may collect the following information from you such as:
Applicant names, addresses, telephone numbers, email addresses, telephone conversations, emails.

About this website's server

This website is hosted within a UK data centre.

External Certifications
ISO 27001: Information Security Management System
ISO 14001: Environment Management System
ISO 9001: Quality Management System
PCI Data Security Standards (PCI DSS)
BSI PAS 2060: Carbon Neutral
NIC EIC Approved Contractor

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been very carefully chosen and all of them comply with the legislation set out in section 2.0.

Google Business (Email and Cloud Services) - Privacy and Data Protection Statement
Stripe (Card Payments) - Privacy and Data Protection Statement

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Controller

The data controller of this website is:  Castlegate House Gallery Limited, Castlegate, Cockermouth, Cumbria, CA13 9HA

Changes to our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

Change log
16/10/2019 – version 1.0
Privacy policy instigated